The premier lead generation, data solutions and direct mail marketing firm for the mortgage and financial services industry.
16th February 2020

info@cambermarketing.com

Email us directly

3475 Lenox Rd. Suite 670

Atlanta, GA 30326

1 866 287 4600

Portfolio MONITORING

Retention.
Engagement.
Communication.

Customer Retention

When you think of how much you invest to create a new customer, the value of retaining that customer is significant. Camber Marketing Group’s Portfolio Monitoring Program helps you stay engaged with your customers by notifying you when a customer or member starts looking for a new mortgage elsewhere.

Engagement

Communicating with new potential customers is an exciting opportunity, but what about your existing customers? Portfolio Monitoring helps keep you engaged with your customers and members by notifying you when one starts looking for a new mortgage.

Retention

Within 24 hours of a credit inquiry, you’ll have their information to call and a retention letter will be mailed on your behalf. When mortgage opportunities present themselves, you won’t be the only lender reaching out to eligible borrowers, many of whom are your own customers and members you previously worked so hard with to secure their loans.

Connected

Portfolio Monitoring gives you the opportunity to reach your customers and members first and to make them an offer they can’t refuse. Now you’ll be able to connect with them before it’s too late!

Value

By connecting with your customers and members first, you get the opportunity to remind them why they gave you their business in the first place. Revive that relationship and never lose another loan, never lose another customer!

Retention vs Acquisition:
The probability of selling to an existing customer is 60-70%
While the probability of selling to a new prospect is less than 15%
It costs 5xs more to attract a new customer than to keep an existing one
A 5% increase in customer retention can increase profitability by 75%

Never Lose Another Loan

How valuable would it be if you could be notified as soon as one of your customers applies for a mortgage elsewhere? Portfolio Monitoring can tell you when you’re potentially about to lose a loan to a competitor, for less than a cup of coffee.

Portfolio Monitoring helps keep you engaged with your customers by notifying you when one starts looking for a new mortgage. Within 24 hours of a credit inquiry, you’ll have their information to call and a retention letter will be mailed out on your behalf. Now you’ll be able to connect with them first!

START YOUR CAMPAIGN TODAY

Connect with a Direct Mail Expert and learn how you can close more loans next month!

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