Customer Retention in a Refi-Ready Atmosphere

March 9, 2020

With mortgage rates plummeting so quickly, millions of homeowners could benefit from refinancing their home. The average rate on the 30-year fixed mortgage fell to a record low of 3.29%, Freddie Mac reported this week. That’s down from the previous low of 3.31% in November 2012, in the wake of the financial crisis. This means that approximately 13 million borrowers can now save money by refinancing their home loans and lowering their current rates by at least 75 basis points. That is a record number of potential refinance candidates and an increase of 1.7 million eligible borrowers in just the last week and a 60% jump year to date. That is the highest number of potential refinance candidates on record.1 This is a tremendous opportunity for Loan Officers to close more loans!

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Direct Mail Campaigns

February 7, 2020

Direct marketing has long been a successful tool in a marketer’s belt. In today’s technical world, many people may still wonder, “Why send direct mail when you have the advantage of online advertising, social media, and other avenues?” While these marketing strategies work for many industries, things tend to work differently in the mortgage industry. The benefits of adding a direct mail component to a company’s advertising budget can help take business to the next level.

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Successful Direct Mail Marketing

January 24, 2020

The success or failure of a direct mail marketing campaign depends on several components. To start, if you are not sending the right message to the right people, you could be wasting your marketing dollars. You must have a fresh, well-targeted database of potential customers to match your ideal message in order for a mortgage marketing campaign to work.

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